As a Drop Team member, you’ll be responsible for ensuring the collection of all drop boxes from the casino floor; placing the drop boxes on the designated cart, securing the cart for transport to count room and recording cash totals from drop boxes. Position requires the ability to bend, lift and stand for an extended period of time. Accuracy is a very important factor in completing the Drop process. This position is an early morning position.

Requires SD Gaming License.

Supervises all activities on casino floor during scheduled shift. Expected to circulate around casino, observe all areas are covered for each shift and that everyone adheres to South Dakota gaming rules and that no minors are allowed on the casino floor. Must be well versed in guest relations with emphasis on customer service and conflict resolution.

The Floor Supervisor is in charge on every shift and works directly with the management staff on duty. Wide range of general responsibilities on a day-to-day basis may include supervision of all staff members in the absence of the management such as desk clerks, hotel staff, maintenance staff, bartenders, cocktail waitresses, blackjack dealers, restaurant staff, parking attendants, shuttle drivers, etc. You must be able to deal with employee issues and communicate with relevant managers.

Requires SD Gaming License.

Responsible for the cleanliness of guest rooms, hallways and hotel public areas. Job tasks include servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, replacing bed linens and replenishing guest room supplies. Position requires strong attention to detail, ability to communicate effectively with guests and team members and ability to bend, lift and stand or walk all day.

Ensures restaurant customers are completely satisfied with their visit from the moment they arrive until they pay and leave. Job duties include accurately taking orders, delivering food and drinks, resolving any issues and processing payments. Must be able to work with the public, hosts, cooks and bussing staff to achieve outstanding service quality always giving our customers an unforgettable experience.