• Casino Cleaner

    It is your responsibility to support the Maintenance Manager in maintaining the overall appearance of the Mineral Palace Property. The cleanliness of the property is a critical part of ensuring customer satisfaction and leaving a good impression. This position must be able to work independently as well as with others.

    This job consists of cleaning the casino including clean and polish furniture, fixtures and slot machines. Clean windows, glass partitions and mirrors, gather and empty trash. Clean building floors by sweeping, mopping, scrubbing, and vacuuming them. Service, clean, and supply restrooms in the Casino as well as the Gem Steakhouse. Clean hotel hallways, employee break room, back halls, meeting room and upstairs offices.

    Must ALWAYS carry a radio with you to answer calls for cleaning requests. Always notify managers concerning need for major repairs.

    LIFTING REQUIREMENT: UP TO 50 LBS.

  • Dealer
    *THIS POSITION REQUIRES A SOUTH DAKOTA GAMING LICENSE*
    • Shuffle and deal cards as required for the blackjack play or any other assigned game.
    • Apply knowledge of dealing procedures including house rules so as to preserve the security and integrity of games.
    • Maintain chip tray at table in orderly fashion.
    • Notify supervisor of any irregularities or customer concerns in a timely manner.
    • Answer questions or inquiries from patrons.
    • Perform other duties as assigned by an immediate supervisor or any manager.
    • Excellent customer service skills.

     

    Dealers are NOT allowed to play ANY card games in the Mineral palace or deal to ANY immediate family members.

  • Dishwasher

    Position Summary

    The Dishwasher is responsible for maintaining cleanliness and sanitation standards for dishes, utensils, cookware, kitchen equipment, and food preparation areas throughout the casino hotel resort.

    Essential Duties and Responsibilities

    • Wash dishes, glassware, pots, pans, and kitchen utensils.
    • Maintain cleanliness of kitchen and dishwashing areas.
    • Operate dishwashing equipment safely and efficiently.
    • Remove trash and assist with kitchen sanitation procedures.
    • Restock clean dishes and supplies as needed.
    • Follow all health, safety, and sanitation guidelines.
    • Assist kitchen staff with additional cleaning duties as assigned.
  • Drop Team Member

    As a Drop Team member, you’ll be responsible for ensuring the collection of all drop boxes from the casino floor; placing the drop boxes on the designated cart, securing the cart for transport to count room and recording cash totals from drop boxes. Position requires the ability to bend, lift and stand for an extended period of time. Accuracy is a very important factor in completing the Drop process. This position is an early morning position.

    Requires SD Gaming License.

  • Floor Supervisor – Graveyard Shift
    *THIS POSITION REQUIRES A SD KEY GAMING LICENSE*

    The main goal of the Floor Supervisor is to oversee gaming staff including circulating among casino tables and observing operations to ensure that all stations and games are covered for each shift, and that everyone adheres to the rules of the games.

    The Floor Supervisor is in charge on every shift and works directly with the management staff on duty. The Floor Supervisor has a wide range of general responsibilities on a day-to-day basis which may include supervision of all staff members in the absence of management such as desk clerks, hotel staff, maintenance staff, bartenders, cocktail waitresses, blackjack dealers, restaurant staff, parking attendants, shuttle drivers, etc. You must be able to deal with employee issues and communicate with relevant managers.

    A CURRENT GAMING LICENSE AND NAME TAG MUST BE WORN AT ALL TIMES

    The Floor Supervisor must upheld and maintain:

    • Good Customer Service
    • Good Player Communications
    • Team Oriented
    • Professionalism/Integrity

     

     

     

  • Graphic Designer / Marketing Director

    Must have a South Dakota Gaming License or be able to obtain one.

    Position Summary

    We are seeking a creative, motivated, and forward-thinking Graphic Designer / Marketing Director to join our team. This position will play an important role in developing and executing marketing initiatives through graphic design, digital marketing, social media, promotional campaigns, and emerging AI technologies.

    The ideal candidate is both creative and marketing-minded—someone who can take a promotional idea from concept to completion, create compelling visual content, understand the audience we are trying to reach, and help determine the best way to communicate the message.

    This position will also help integrate AI into our marketing and design processes to improve creativity, efficiency, content development, and overall results.

    Key Responsibilities

    Graphic Design & Creative Development

    • Create engaging graphics and visual materials for digital, social media, print, promotional, and advertising campaigns.
    • Develop artwork for social media, websites, email marketing, signage, promotions, advertisements, menus, flyers, direct mail, and other marketing materials.
    • Maintain consistent branding, visual identity, typography, and design standards across all platforms.
    • Develop creative concepts and visual campaigns based on marketing objectives.
    • Collaborate with management and various departments to develop promotional concepts and marketing materials.
    • Manage multiple creative projects and deadlines while maintaining a high level of quality and attention to detail.
    • Prepare designs for both digital and print production.
    • Assist with photography, video, and other content creation as needed.

    Marketing

    • Assist in developing and executing marketing plans, campaigns, promotions, and initiatives.
    • Help develop marketing strategies designed to increase guest engagement, visitation, revenue, and brand awareness.
    • Work with management to identify promotional opportunities and develop campaigns around events, holidays, seasonal initiatives, entertainment, products, and services.
    • Help coordinate marketing efforts across social media, digital advertising, email, print, signage, website content, and other channels.
    • Assist with promotional calendars and ensure marketing materials are developed and delivered on schedule.
    • Research current marketing trends, competitor activity, audience behavior, and emerging opportunities.
    • Assist in evaluating the effectiveness of marketing campaigns and make recommendations based on available data and results.
    • Help maintain and strengthen the organization’s overall brand identity.
    • Work with outside vendors, media partners, printers, and other marketing partners as needed.

    Social Media & Digital Content

    • Assist with planning, creating, scheduling, and publishing content across platforms such as Facebook, Instagram, TikTok, and other relevant channels.
    • Develop engaging graphics, videos, reels, stories, and other content specifically designed for social media.
    • Maintain a consistent social media voice, appearance, and brand presence.
    • Monitor social media trends and identify opportunities for timely and engaging content.
    • Assist with responding to comments, messages, and other social media interactions when appropriate.
    • Track social media engagement and performance and use the information to improve future content.
    • Develop social media campaigns supporting promotions, events, special offers, and overall marketing objectives.
    • Assist with website content, email marketing, and other digital communication channels.

    AI Integration & Emerging Technology

    • Incorporate AI-powered creative and marketing tools into the design and content-development process.
    • Use AI to assist with brainstorming, campaign concepts, copy development, image creation, editing, background removal, content variations, research, and other creative applications.
    • Explore new AI tools and technologies that can improve the efficiency, creativity, and effectiveness of marketing initiatives.
    • Develop AI-assisted workflows that allow the marketing team to produce high-quality content more efficiently.
    • Stay current with emerging AI, marketing, social media, and design technologies.
    • Recommend new tools, technologies, and processes that could benefit the organization.
    • Ensure AI-generated content is reviewed, edited, accurate, professional, original, and consistent with brand standards.
    • Use AI as a creative and marketing enhancement while maintaining strong human oversight and creative judgment.

    Marketing Analytics & Performance

    • Monitor performance of marketing and social media initiatives.
    • Review engagement, reach, traffic, campaign performance, and other available marketing data.
    • Help identify which types of content and promotions generate the strongest response.
    • Use data and performance results to help guide future marketing decisions.
    • Assist with maintaining reports and tracking the effectiveness of marketing campaigns.
    • Approach marketing decisions using both creativity and measurable results rather than relying solely on assumptions or trends.

    Promotional & Event Marketing

    • Assist in developing marketing campaigns for promotions, special events, entertainment, seasonal activities, and other initiatives.
    • Create promotional materials and supporting content from initial concept through completion.
    • Coordinate marketing materials and timelines with appropriate departments.
    • Help ensure promotions are communicated consistently across all applicable channels.
    • Assist with on-site promotional materials, signage, displays, and other guest-facing marketing elements.
    • Help identify creative ways to increase awareness and participation in promotions and events.

    Additional Responsibilities

    • Maintain organized digital files, templates, logos, photographs, videos, and other marketing assets.
    • Maintain and update marketing templates and creative resources.
    • Assist with maintaining brand standards across departments and marketing channels.
    • Assist with vendor coordination and project management.
    • Participate in marketing meetings and contribute creative ideas and recommendations.
    • Assist other departments with marketing and creative needs when appropriate.
    • Maintain awareness of industry trends and emerging marketing opportunities.
    • Perform other marketing, creative, and promotional duties as assigned.

    Qualifications

    • Degree, certificate, or equivalent experience in Graphic Design, Marketing, Digital Media, Communications, Advertising, or a related field preferred.
    • Demonstrated graphic design experience with a portfolio of work.
    • Proficiency with Adobe Creative Cloud or comparable professional design software.
    • Experience creating content for social media and digital platforms.
    • Understanding of fundamental marketing principles and promotional strategy.
    • Strong understanding of design principles, typography, composition, color, branding, and visual communication.
    • Strong written and verbal communication skills.
    • Excellent attention to detail and organizational skills.
    • Ability to manage multiple projects and meet deadlines.
    • Ability to work independently while also collaborating effectively with management and other departments.
    • Strong creative problem-solving skills.
    • Willingness to learn, experiment, and adapt to new technologies.
    • Ability to use AI tools effectively and responsibly in a professional environment.

    Preferred Qualifications

    • Experience managing social media accounts for a business or organization.
    • Experience developing or executing marketing campaigns.
    • Experience with digital advertising and online marketing.
    • Experience with video editing, motion graphics, photography, or videography.
    • Experience with social media scheduling and analytics platforms.
    • Experience using AI image-generation, writing, research, and creative-assistance tools.
    • Experience with email marketing and website content management.
    • Experience in hospitality, gaming, tourism, entertainment, retail, or another consumer-facing industry.
    • Experience interpreting marketing or social media analytics.

    What We’re Looking For

    We are looking for someone who is creative, marketing-minded, curious, adaptable, and willing to embrace new technology.

    The ideal candidate understands that successful marketing is about more than creating something that looks good. It is about understanding who we are trying to reach, what we want them to do, how we can capture their attention, and how we can measure whether the message worked.

    We want someone who can take an idea and turn it into a complete marketing campaign—from brainstorming and strategy, to graphic design and social media, to implementation and measuring the results.

    This position provides an opportunity for someone who wants to be involved in the full creative and marketing process and help shape how our organization uses traditional marketing, digital media, social platforms, and artificial intelligence to connect with our guests and grow our business.

    • A strong portfolio and examples of graphic design, marketing campaigns, social media content, or other creative work are highly encouraged with your application.

    Job Type: Full-time

    Benefits:

    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance
  • Group Sales Coordinator

    Position Summary

    The Group Sales Coordinator supports the Sales and Catering team by coordinating group bookings, managing client communications, and ensuring seamless execution of meetings, conventions, entertainment events, and group stays at the resort. This position acts as a liaison between clients and internal departments to deliver exceptional guest experiences while maximizing revenue opportunities for the casino hotel resort.

    Essential Duties and Responsibilities

    • Support the Sales Managers and Director of Sales with daily administrative and operational tasks.
    • Coordinate group room blocks, banquet event orders, meeting space reservations, and event logistics.
    • Prepare contracts, proposals, resumes, invoices, and sales reports accurately and timely.
    • Serve as the primary contact for group clients during pre-arrival planning and event execution.
    • Communicate group requirements with hotel operations, catering, casino marketing, entertainment, housekeeping, and food & beverage departments.
    • Maintain accurate client records, booking details, and sales activity in CRM and property management systems.
    • Monitor rooming lists, deposits, billing arrangements, and payment schedules.
    • Conduct property tours and assist with site inspections for prospective clients.
    • Assist with coordination of casino promotions, VIP events, tournaments, concerts, and convention activities.
    • Respond promptly to client inquiries and resolve guest concerns professionally.
    • Track group pickup, attrition, and event performance to ensure revenue goals are achieved.
    • Assist in organizing trade shows, networking events, and sales presentations.
    • Ensure compliance with company policies, gaming regulations, and guest service standards.
    • Perform additional duties as assigned by management.

    Work Environment

    This position operates in a casino hotel resort environment with exposure to noise, smoke, crowds, and varying activity levels. Professional appearance and exceptional guest service are required at all times.

    Physical Requirements

    • Ability to stand and walk for extended periods.
    • Ability to lift up to 25 pounds occasionally.
    • Frequent use of computers, phones, and office equipment.
    • Ability to navigate hotel, casino, and convention areas throughout the property.
  • Housekeeper

    Housekeepers are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.

    • Servicing guest rooms daily in accordance with hotel procedures.
    • Stocking cart with room supplies.
    • Replacing bed linens and replenishing guest room supplies.
    • Attention to detail
    • Ability to communicate effectively with guests and team members verbally or in written form.
    • Ability to bend lift and be standing/walking all day.
      • (LIFTING REQUIREMENT: 30lbs)

    You must be able to operate various mechanized cleaning equipment, maintain facilities in a sanitary condition and report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, beds needing repair, etc.)

  • Line Cook (AM & PM)

    Line Cooks are responsible for preparing assigned food items. They must follow the recipes and the portion control guidelines set by the food establishment.

    • Set up their stations and restocking items.
    • Follow recipes, portion controls, and presentation specifications as set by the restaurant.
    • Restock all items as needed throughout shifts.
    • Clean and maintain station in practicing good safety, sanitation, organizational skills.
    • Understand and have knowledge to properly use and maintain equipment in station.
    • Assist with cleaning, sanitation, and organization of kitchen, walk-in coolers, and all storage areas.
    • Possess basic cooking skills
    • Possess basic understanding of how to use food service equipment.
      • (Knives, Pots and Pans, ovens and grills, food processors and slicers.
    • Understand and have knowledge of safety, sanitation, and food handling procedures.
    • Have some sort of experience in prep or line cook.
    • Team Oriented
    • Problem Solving Ability.

    REQUIRED to be Serv-Safe Certified within 60 days after hire date.

     

  • Pit Boss

    The Pit Boss plays a key leadership role on the casino floor, overseeing table game operations in a lively, fast-paced environment where guest experience and game integrity are top priorities. This position blends supervision, customer service, and operational awareness to ensure smooth, exciting, and well-controlled gameplay at all times.

    A Pit Boss is responsible for maintaining the overall flow and atmosphere of the pit, supporting dealers, engaging with players, and addressing issues quickly and professionally as they arise. This role requires strong judgment, attention to detail, and the ability to thrive in a high-energy setting where no two shifts are ever the same.

    Candidate must have a SDCG gaming license.

    Key Responsibilities Include:

    • Supervising table game operations to ensure games run efficiently, fairly, and in compliance with casino policies.
    • Assisting the Table Games Manager with promotions and administrative needs.
    • Maintaining a positive and professional gaming environment by monitoring player conduct, alcohol consumption, and table etiquette.
    • Supporting and guiding dealers, including managing rotations and stepping in when needed to maintain game flow.
    • Anticipating operational needs such as chip inventory, table fills, and staffing adjustments.
    • Resolving player concerns or disputes promptly while preserving a welcoming and entertaining atmosphere.
    • Building rapport with guests to enhance their experience and encourage return play.
    • Monitoring table activity and performance to ensure smooth transitions and accurate reporting.
    • Completing required documentation and overseeing scheduled operational procedures.

    The Ideal Candidate:

    • Enjoys a fast-paced, people-focused environment.
    • Demonstrates strong leadership and decision-making skills.
    • Communicates clearly and professionally with both guests and staff.
    • Remains calm and confident under pressure.
    • Has a passion for gaming, hospitality, and creating memorable guest experiences.

    This role is perfect for individuals who thrive on energy, interaction, and responsibility, and who take pride in being at the center of the casino floor action.

  • Players Club Attendant
    *THIS POSITION REQUIRES A SD GAMING LICENSE*

    A Players Club Representative plays a vital role in enhancing the guest experience at our casino. This position is responsible for managing player accounts, providing exceptional customer service, and ensuring that all guests feel valued and engaged. The ideal candidate will have strong leadership skills, a knack for conflict management, and a passion for the gaming industry.

    • Assist guests with inquiries regarding their Players Club accounts and benefits.
    • Handle cash transactions accurately and efficiently while maintaining a balance cash drawer.
    • Provide outstanding guest services by addressing concerns and resolving conflicts in a professional manner.
    • Supervise the Players Club area to ensure a welcoming environment for all patrons.
    • Manage promotional events and activities to enhance player engagement and loyalty.
    • Maintain accurate records of guest interactions and transactions using basic math skills.
    • Collaborate with other departments to ensure seamless service delivery across the casino.
    • Train and mentor new staff members on customer service protocols and operational procedures.
    • Experience in guest services or customer service roles, preferably in a casino environment.
    • A passion for the gaming industry and commitment to providing exceptional customer experiences.
    • Ability to work flexible hours, including evenings, weekends, and holidays and required for business needs.

     

     

  • Server (AM & PM)

    Servers must be able to work with the public, hosts, cooks, and bussing staff to meet this goal. All employees will be courteous and respectful to everyone that they work with.

    • Full knowledge of all food and beverage offerings.
    • Provide information and explain Players Club benefits, property amenities and marketing promotions.
    • Review any changes to menu and/or specials.
    • Greet and seat guests.
    • Bus tables as necessary.
    • Independent Cashier.
    • Prepare and/or deliver guests beverage orders.
    • Promptly deliver guests food ensuring quality and accuracy.
    • Attend to guest during their ENTIRE dining experience.
    • Maintain cleanliness and organization of restaurant and lounge area.
    • Required to be responsible to work with till and turn in balanced.
    • Follow all Mineral Palace departmental safety policies and procedures.
    • Effectively communicate orally and in writing.
    • Required to be dressed in uniform.

    LIFTING REQUIREMENT: at least 50 lbs

  • Table Games Manager

    The Table Games Manager is a management position responsible for the overall success, integrity, and competitiveness of the casino’s table games operation. This role combines people’s leadership, regulatory oversight, and strategic planning within a dynamic, high-energy casino environment. The Table Games Manager ensures that games are conducted fairly, efficiently, and in a way that delivers an exciting and memorable experience for both guests and staff.

    Serving as a leader on and off the floor, the Table Games Manager oversees staffing, training, procedures, and performance while collaborating closely with other departments to support operational goals. This position requires strong organizational skills, sound judgment, and a forward-thinking mindset to keep the table games department operating at the highest level.

    Candidate must have an SDCG Key gaming license or be able to obtain one.

    Key Responsibilities Include:

    • Leading the hiring, training, scheduling, and development of table games staff.
    • Establishing, maintaining, and enforcing pit rules, procedures, and performance standards.
    • Providing coaching, corrective action, and performance evaluations for dealers and supervisors.
    • Managing staffing levels, including scheduling, shift coverage, and operational adjustments.
    • Overseeing inventory and ordering of table games supplies and materials.
    • Conducting team meetings to communicate expectations, updates, and operational priorities.
    • Supporting and collaborating with other departments to enhance overall casino operations.
    • Assisting with planning and executing promotions and initiatives related to table games.
    • Ensuring accurate documentation, recordkeeping, and operational readiness.
    • Leading by example with a positive, professional, and courteous attitude toward guests and employees.

    Regulatory & Market Leadership:

    • Maintaining thorough knowledge of and compliance with South Dakota Commission on Gaming regulations, ensuring all table games operations meet or exceed regulatory requirements.
    • Staying informed on industry trends, emerging games, and market conditions to keep the casino’s table games offering competitive, innovative, and aligned with player expectations.
    • Proactively identifying opportunities to enhance game mix, procedures, and guest experience while maintaining compliance and operational integrity.

    The Ideal Candidate:

    • Is a confident leader who thrives in a fast-paced, guest-focused environment.
    • Demonstrates strong knowledge of table games operations and casino procedures.
    • Balances regulatory responsibility with creativity and strategic thinking.
    • Communicates clearly, leads with professionalism, and treats everyone with respect.
    • Candidates must have a passion for gaming, hospitality, and continuous improvement.

    This role is ideal for someone who enjoys being at the forefront of casino operations—shaping the guest experience, developing talent, and keeping the table games department competitive, compliant, and exciting.

  • Valet

    Valet Attendant is responsible for providing a positive first and last impression to guests when they arrive and leave the hotel. Valet Drivers must have strong and analytical and navigational skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances.

    A VALID DRIVERS LICENSE AND ACCEPTABLE DRIVING RECORD IS REQUIRED

    • Provide claim check and instruct guest on how to reclaim vehicle.
    • Park guest vehicles in specified areas in a safe and efficient manner.
    • Retrieve guest vehicles from specified areas in a safe and efficient manner.
    • Provide travel directions and information on property events and promotions.
    • Obey ALL traffic laws on and off property.
    • Promote the courteous treatment of customers and resolving guest service issues. Ensuring you are ready to go at all times to guarantee customer has minimal wait time.
    • Provide timely & knowledgable service; and then some!
    • Greet arriving and departing guests. Opens passenger door(s) and offer assistance.
    • Assist hotel guests with their luggage
      • (LIFTING REQUIREMENT: 40 lbs)
    • Required to be in company uniform at ALL times.
    • Driving guests to designated locations
    • NO cell phone usage permitted while on shift.
    • Assist Front Desk with certain operations.

    Maintaining Vehicle Cleanliness: Keep the company vehicle(s) in good running order, full tank, and clean as possible, both inside and out.

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